Shipping & Returns

Shipping & Returns

Shipping:

  • $8.00 flat-rate US shipping or FREE on orders over $175

  • $20 for our Northern friends in Canada!

  •  Items usually ship in 3-7 business days, sometimes sooner! 

  • Shipping for VENDOR BOX LIVES/ MARKET LIVES or PRE ORDERS are 10-15 business days (but also very fluid) as these are items that are not in stock and have to be shipped from the vendor. We will always note this on a live if it's a "vendor" live! Any items purchased with a vendor box or market live will also ship within the same timeline even if they are not part of that live. Please keep that in mind when checking out with non vendor box items and vendor box items at the same time.

 

  • LOCAL PICK UPS: MUST PICK UP WITHIN 1 WEEK OF ORDER PLACEMENT. $5/DAY STORAGE FEE AFTER 1 WEEK. AFTER 2 WEEKS, THESE ITEMS WILL BE DONATED. NO EXCEPTIONS. 

 

We want to provide you the speedy shipping you most certainly deserve! 

 ONCE ORDERS ARE PLACED, WE CANNOT CANCEL. IF WE MUST CANCEL, YOU WILL BE CHARGED A 20% RESTOCKING FEE

Returns: 

Hey boss lady! While we hope you love everything you get from us, we know sometimes an item just doesn't work out! Happiness & Satisfaction is number one around here!

  • Returns on unworn, unwashed items with tags still attached are accepted within 7 days of delivery of item. 

  • If we smell perfume, smoke, see pet hair/ see any visible blemishes, or can tell the item has been worn, it will be returned to you at your cost and unfortunately will not accept anymore returns.

  • Returns are eligible for store credit ONLY

  • Please note mystery items, jewelry, accessories or personal care items,  items bought with a coupon code, STORE CREDIT or with cash back, sale items are FINAL SALE. Other items listed as FINAL SALE are also not returnable 

  • Shipping charges (original and return) are the customer’s responsibility. 

  • To initiate a return, please email Info@ShopCurvyGirls.com. We will then reply to you with a Return Authorization Form

  • Please do not send back an item without first being sent the Return Authorization Form. We promise we send them quickly! We've got you!  

  • Returns may take up to two weeks to process. Please keep tracking for your own records. 

  • All returns may be subject to a 15% RESTOCKING FEE

Thank you SO much for shopping with us!

Please ship all items to:

Curvy Girl Boutique

Attn: returns/exchanges

23500 CLARKSBURG RD

Clarksburg, MD

Due to the nature of our business, items purchased that are gently used cannot be returned. We are unable to manage or determine whether the item was worn or not; therefore, Curvy Girl will be unable to do a refund. 

Local customers have the option of picking up items that are purchased online. If the item is picked up, tried on in the store, and doesn’t meet your expectations, we will issue you a Credit. 

 Refused Packages 

All Refused Packages are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
 
Undeliverable Packages 
All Undeliverable packages that are not reshipped (After the customer pays for reshipment) are subject to a 15% restocking fee of the final order total. NO EXCEPTIONS
 
Delivered Packages
All packages marked as delivered by USPS, FedEx, or UPS are at the liability of the customer. Customers must be present or make accomodations when packages are being delivered. We are not responsible for any lost packages once the item (in the tracking) has been marked as delivered.